The San Bernardino Sun ran an article on my Cancer condition. Check it out here http://ping.fm/2is51

Thank you all for our kind emails, and posts. Please go to www.CaringBridge.org, visit the rubenstory web site to get the entire story.

day 14 of chemo interrsting side effects

Well, its been a pretty cool r days in New York. today we went to Cconey Island, ate at Nathans and visited the aquarium. at this moment I am sitting on the air plane beginning my return home. I love New York.

Lori and I took the train from Smithtown Long Beach to Penn Station, then from 38th to High Steet in Brooklyn on the A subway. Had lunch then walked across the Brooklyn Bridge. AMAZING an absolute must do when you next visit the big apple.On our way to Central Park.

New York public transportation is amazingS

Spending a few days in New York with my wife Lori. yesterday was the Hamptons (lunch @ Lobster Roll is a must do). Today Manhatten and walk the Broklyn bridge.

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Had a great meeting with a potential International Franchise candidate in Dubai. I love growth!

Listen to me on the radio tomorrow morning @ 5:30 am on KTIE 590 a.m. talk radio in the Inland Empire

Customer Retention is Growth

We can all agree that retaining a customer is, in fact, growing your business. When the average service sector company will lose 17% to 25% of there existing client revenue annually, any reduction in this % is growth. So, here is the question, "What are you doing, above and beyond providing excellent customer service (which is an expectation of the customer) to strengthen your client relationships? Do tell.....

I am about to give a talk to a group of business owners in Amelia Island, Florida about Social Networks for business

Imagine the growth of your business if everyone you know referred one person to you and you referred one person to them?? NO MORE COLD CALLS !! Hummmmmm....

Just learned about "National Referral Week" check out www.makeareferralweek.com , Pretty cool